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Privacy Policy

Privacy Policy

Effective Date: 03 March, 2026.
Website: https://alexreed.online
Contact Email: [email protected]

1. Introduction

Alex Reed (“Company”, “we”, “us”, or “our”) operates the website https://alexreed.online (the “Site”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, apply for coaching, purchase services, or otherwise interact with us.

We are committed to protecting your personal information in compliance with:

  • General Data Protection Regulation (GDPR) (EU) 2016/679

  • UK GDPR (where applicable)

  • Applicable international data protection laws

By using this Site, you consent to the practices described in this Privacy Policy.

2. Information We Collect

A. Information You Provide Directly

We may collect personal information including:

  • Full name

  • Email address

  • Phone number / WhatsApp number

  • Billing and payment details

  • Coaching application responses

  • Health and fitness goals (voluntarily submitted)

  • Any information you submit through forms, surveys, or email

Payment details are processed securely through third-party payment providers and are not stored directly on our servers.

B. Automatically Collected Information

When you visit alexreed.online, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Referral URLs

  • Cookie identifiers

  • Interaction data (clicks, scroll depth, session activity)

3. Platform & Hosting (Kajabi)

Our website, courses, and digital services are hosted and delivered using Kajabi LLC.

Kajabi provides:

  • Website hosting

  • Landing pages

  • Checkout systems

  • Membership portals

  • Email marketing tools

  • CRM functionality

  • Analytics tools

Kajabi may process personal data on our behalf in accordance with their privacy policy and data processing agreements.

Data may be stored on secure servers located in the United States or other jurisdictions where Kajabi operates.

Kajabi implements commercially reasonable technical and organizational safeguards to protect data.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Ensure website functionality

  • Improve user experience

  • Analyze traffic

  • Measure marketing performance

  • Track advertising effectiveness

  • Personalize content

Types of cookies may include:

  • Essential cookies (required for site functionality)

  • Performance and analytics cookies (e.g., Google Analytics)

  • Marketing and advertising cookies (e.g., Meta Pixel, Google Ads)

  • Kajabi session and platform cookies

You may control cookies through your browser settings. Disabling certain cookies may limit website functionality.

Where required by law (e.g., GDPR), we request your consent before placing non-essential cookies.

5. How We Use Your Information

We use your personal data to:

  • Process coaching applications

  • Deliver fitness coaching programs

  • Provide customer support

  • Process payments

  • Send marketing and promotional emails (with consent)

  • Improve website performance

  • Analyze business performance

  • Comply with legal obligations

We only process personal data when we have a lawful basis to do so.

6. Legal Basis for Processing (GDPR)

If you are located in the EEA or UK, we rely on:

  • Consent (e.g., email marketing, cookies)

  • Contractual necessity (e.g., providing coaching services)

  • Legitimate interests (e.g., improving services, analytics)

  • Legal compliance

You may withdraw consent at any time.

7. Data Sharing

We do not sell personal data.

We may share personal data with trusted third parties including:

  • Kajabi (platform hosting and CRM)

  • Payment processors (e.g., Stripe, PayPal)

  • Email service providers

  • Analytics services

  • Advertising platforms (Meta, Google)

  • Legal authorities if required by law

All service providers are required to implement appropriate data protection safeguards.

8. International Data Transfers

Your data may be transferred outside your country of residence, including to the United States.

Where required under GDPR, we ensure appropriate safeguards such as:

  • Standard Contractual Clauses

  • Data Processing Agreements

  • Secure hosting infrastructure

9. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services

  • Maintain business records

  • Fulfill legal obligations

  • Resolve disputes

You may request deletion at any time (see Section 11).

10. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no system can guarantee complete security.

11. Your Data Protection Rights (GDPR)

If you are located in the EU/EEA/UK, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent

  • Lodge a complaint with a supervisory authority

To exercise your rights, contact:
[email protected]

We aim to respond within 30 days.

12. Marketing Communications

You may opt out of marketing communications at any time by:

Transactional emails related to services or purchases may still be sent.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

14. Children’s Privacy

Our services are intended for individuals aged 18 or older. We do not knowingly collect personal data from minors.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

16. Contact Information

If you have questions regarding this Privacy Policy or how your data is handled, contact:

Alex Reed
Email: [email protected]
Website: https://alexreed.online

By using this Site, you acknowledge that you have read and understood this Privacy Policy.